Return and Refund Policy

Last Updated: 13/12/2023

Thank you for using BusinessCard.digital. We strive to provide you with an exceptional experience, and our refund policy is designed to be fair and transparent.


1. Refund Eligibility

a. 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee from the date of purchase. If you are not satisfied with your digital business card subscription within this period, you may be eligible for a refund.
b. Conditions for Refund Eligibility: To be eligible for a refund, your request must be submitted within 30 days of the purchase date. Additionally, the digital business card subscription must not have been used extensively or abused.


2. How to Request a Refund

To request a refund, please contact our customer support team using the contact details found on the contact us page. Provide your name, email address, date of purchase, and a brief explanation of why you are requesting a refund. Our team will review your request and respond within a reasonable timeframe.


3. Refund Process

a. Refund Approval: If your request is approved, we will process the refund to the original method of payment within 5 business days.
b. Refund Denial: If your request is denied, we will provide a detailed explanation of the reasons for denial.


4. Subscription Cancellations

a. Cancellation Period: You can cancel your digital business card subscription at any time. The cancellation will be effective at the end of the current billing period.
b. No Partial Refunds: We do not offer partial refunds for unused portions of the subscription.


5. Changes to the Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Information:
If you have any questions or concerns regarding this refund policy, please contact us using the contact details found on our contact us page.

Definitions

For the purposes of this Return and Refund Policy:

1. Company referred to as either the Company We, Us or Our in this Agreement) refers to BusinessCard.digital.

2. Goods refer to the items offered for sale on the Service.

3. Orders mean a request by You to purchase Goods from Us.

4. Service refers to the Website.

5. Website refers to BusinessCard.digital, accessible from https://BusinessCard.digital

6. You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us by means of a clear written and signed statement and sending it to our contact details found on the contact us page.

 

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

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